Ce77 Privacy Policy — How Your Data Is Protected

1Introduction & Commitment

Ce77 believes that every user's personal information belongs to them. This privacy policy ("Policy") forms the foundation of a transparent relationship between us and you. To be clear — ce77 never sells your data, never uses it without your knowledge, and never shares it with third parties without your consent.

This policy explains: what types of data ce77 collects, why it is collected, where it is stored, and how you can maintain control over your own information. ce77 operates in full compliance with applicable data protection regulations in Bangladesh and international standards.

2 What Information Is Collected

Ce77 only collects information that is genuinely necessary to provide its services and maintain security. We do not collect data we don't need. A breakdown by category is provided below:

Information collected at registration:

• Full name and date of birth (for age verification)
• Mobile number and email address
• District and country of residence
• Preferred Language

Information collected during identity verification (KYC):

• National ID (NID) or passport number
• Selfie or liveness verification photo
• Proof of address (utility bill or bank statement)

Information Collected Automatically:

• IP Address & Device Information
• Browser type and operating system
• Login time, session duration, and activity logs
• Transaction history and betting activity

3How Your Information Is Used

Ce77 uses the data it collects solely for specific, legitimate purposes. There is a clear reason behind every use of your information. The key purposes are outlined below:

• Account Management: To handle registration, login, password recovery, and account security.
• Identity Verification: To complete the KYC process for age verification and anti-money laundering compliance.
• Transaction Processing: To accurately process deposits, withdrawals, and bonus distributions.
• Customer Support: To assist you accurately through support tickets and live chat.
• Responsible Gaming: To detect unusual gaming patterns and issue timely alerts.
• Security Monitoring: To prevent fraud, account hacking, and suspicious activity.
• Legal Compliance: To meet regulatory requirements and comply with legal obligations.
• Service Improvement: To analyze user experience and further improve the platform.

Ce77 never sells your data to third parties for advertising purposes. No marketing communications will be sent without your consent.

4Data Sharing Policy

Ce77 does not share your personal information with third parties for commercial purposes. However, limited disclosure may be necessary in the following circumstances:

• Payment Provider: To process transactions exclusively through mobile banking services such as bKash, Nagad, and Rocket.
• KYC Partner: With licensed third-party providers for identity verification.
• Law Enforcement: Where required by a valid court order or government directive.
• Regulatory Authority: For routine audits required by gaming licensing authorities.
• Emergency Security: To prevent serious fraud or criminal activity.

All third parties working with ce77 are bound by strict data protection agreements. They may not use your information for any purpose beyond what ce77 has authorized.

5Cookies & Tracking Technologies

Ce77 uses cookies and similar technologies to enhance the user experience on its website and app. The types and purposes of these cookies are outlined below:

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not function properly.

6Security Measures

Ce77 follows the highest industry standards to protect your information. The following technologies and measures are active at all times:

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• AES-256 Encryption: Stored sensitive data is protected with the highest standard of encryption.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Real-Time Fraud Detection: An AI-powered system monitors suspicious activity around the clock.
• Regular Security Audits: Independent third parties conduct annual security assessments.
• Data Backup: Regular backups are maintained on geographically distributed servers.

7Data Retention Period

Ce77 does not retain data longer than necessary. Each category of information has a defined retention period. All service-related data is kept while your account remains active. After account closure:

• Transaction records are retained for up to 5 years (legal requirement).
• KYC documents are retained for 5 years.
• Customer support communications are retained for 3 years.
• Marketing preferences are removed immediately.
• Analytics data is stored in anonymized form.

Once the retention period expires, data is permanently and irreversibly deleted or anonymized.

8Your Rights

As a ce77 user, you have the following rights over your own data. Contact support to exercise any of these rights:

9Minor Protection

Ce77 is for users aged 18 and above only. We actively prevent minors from registering. Age verification is mandatory at sign-up and is re-verified during the KYC process.

If we discover that a minor has registered, the account will be immediately closed and all collected data will be deleted unless legally required to retain it. Parents and guardians are encouraged to monitor their children's internet activity.

10Policy Changes & Contact

Ce77 may update this privacy policy from time to time. For significant changes, you will be notified in advance via your registered email or an in-app notification. The date of the latest update will be clearly displayed at the top of the page.

For any questions about this policy or to exercise your rights, please contact the ce77 support team. Our data protection team is always ready to assist you.